The Management of MUEBLES COMBINADOS ROJAS, S.A. gives priority interest and maximum support to quality and the environment as a means for the development of the company and its employees, considering this business activity function to be of the same level of importance and significance as the provision of services, due to its beneficial impact on management results and on achieving the satisfaction and loyalty of our customers. To this end, we have a QMS and an EMS appropriate to our activities.
The company manages and carries out all its activities in compliance with all applicable laws and regulations, as well as by applying internal procedures and good practices to ensure a service that fully satisfies, and where possible exceeds, the expectations of our customers and interested parties.
In order to establish objectives, programmes and internal regulations, and to implement guidelines to improve quality and the environment, we are guided by the following points:
- Management commitment to the management, development and updating of quality through the QMS and the EMS.
- Dissemination of the QMS and EMS to all functions and staff within the company.
- Integration of quality and the environment into all tasks and decisions.
- Preparation of periodic reports.
- Integration of guidelines into all job positions.
- Employee involvement, consultation and participation in this area.
- Training and information for new employees.
- Protection of the environment and prevention of environmental pollution in any of its forms.
- Continuous improvement of our products, services, processes and the quality and environmental management system, to improve environmental performance.
Effective work and commitment to the highest quality and environmental standards are achieved by offering the customer a product-service combination that fully meets their expectations, ensuring during its delivery compliance with the requirements demanded by the customer, with the ultimate aim of building loyalty and ensuring a differentiated and advantageous position in a highly competitive and innovative market.
We will seek excellence in our value proposition based on the requirements of the UNE-EN ISO 9001:2015 standard. / UNE-EN ISO 14001:2015